Privacy and Data Protection Playbook Library

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This library of Privacy and Data Protection Compliance Playbooks represent the core of what is generally required to comply with both the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).  They are designed specifically for those who have day-to-day responsibility for data protection.

The GDPR Library includes the following GDPR Playbooks:

  • Controller
  • Processor
  • Information Security
  • Direct Marketing
  • Records Management
  • Data Sharing, and
  • CCTV Video Surveillance

The CCPA: California Consumer Privacy Act (CCPA) Playbook addresses the following areas:

  • Article 1. GENERAL PROVISIONS
  • Article 2. NOTICES TO CONSUMERS
  • Article 3. BUSINESS PRACTICES FOR HANDLING CONSUMER REQUESTS
  • Article 4. VERIFICATION OF REQUESTS
  • Article 5. SPECIAL RULES REGARDING MINORS
  • Article 6. NON-DISCRIMINATION

The Standards for Safeguarding Customer Information (GLBA FTC Part 314) Playbook addresses the developing, implementing, and maintaining your Information Security Program

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